Privacy Policy

This privacy policy sets out how Eco Ventures Counsel Limited (collectively referred to as “EVC”, “we”, “us” or “our” in this privacy policy) collects and uses your personal data through your use of this website, including any data you may provide to us when you sign up for our mailing list or submit an application.

Controller and contact details

Eco Ventures Counsel Limited is the controller and responsible for your personal data. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact us at info@ecoventurescounsel.com.

What information we collect, use, and why

We collect or use the following information to provide and improve products and services:

Names and contact details

Addresses

Third party information (such as family members or other relevant parties)

Financial data (including income and expenditure)

Usage data (including information about how you interact with and use our website, products and services)

Employment details (including salary, sick pay and length of service)

Video and audio recordings (e.g. calls)
Records of meetings and decisions

Account access information
Website user information

We collect or use the following personal data for the operation of client or customer accounts:

Names and contact details
Addresses

Purchase or service history
Account information, including registration details
Marketing preferences

Technical data, including information about browser and operating systems

We collect or use the following personal data for information updates or marketing purposes:

Names and contact details
Addresses

Profile information

Purchase or account history

Website and app user journey information

IP addresses

We collect or use the following personal data for dealing with queries, complaints or claims:

Names and contact details
Address

Account information

Relevant information from previous investigations

Customer or client accounts and records

Correspondence

We also collect, use and share aggregated data such as statistical or demographic data which is not personal data as it does not directly (or indirectly) reveal your identity. For example, we may aggregate individuals' usage data to calculate the percentage of users accessing a specific website feature in order to analyse general trends in how users are interacting with our website to help improve the website and our service offering.

Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal data. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the Information Commissioner’s Office (ICO) website.

Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

Your right of access - You have the right to ask us for copies of your personal data. You can request other information such as details about where we get personal data from and who we share personal data with. There are some exemptions which means you may not receive all the information you ask for.
Your right to rectification - You have the right to ask us to correct or delete personal data you think is inaccurate or incomplete.
Your right to erasure - You have the right to ask us to delete your personal data.
Your right to restriction of processing - You have the right to ask us to limit how we can use your personal data.
Your right to object to processing - You have the right to object to the processing of your personal data.

Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

If you make a request, we must respond to you without undue delay. We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal data to provide and improve products and services for clients are:

Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.

Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are to collect and use personal data for the management and provision of the Eco Ventures Counsel programme, including:
- reviewing and registering applications;
- monitoring participation in the programme; and
- developing and improving the programme (e.g. planning and delivery of the programme).

Our lawful bases for collecting or using personal data for the operation of client or customer accounts are:

Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.

Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are to collect and use personal data to maintain and keep updated our client and customer accounts for our programme participants and stakeholders.

Our lawful bases for collecting or using personal data for information updates or marketing purposes are:

Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent and adjust your marketing preferences at any time by contacting us using the contact information provided above.
Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are to collect and use personal data to provide updates about the programme and EVC more generally.

Our lawful bases for collecting or using personal data for dealing with queries, complaints or claims are:

Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.

Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are to collect and use personal data to effectively deal with queries, complaints or claims.

Where we get personal data from

Your interactions with us. You may give us your personal data by filling in online forms or by corresponding with us by post, phone email or otherwise. This includes personal data you provide when you:
- apply for our products or services;
- subscribe to our mailing list or otherwise request marketing to be sent to you;
- enter a competition, promotion or survey; or
- give us feedback or contact us.

Automated technologies or interactions. As you interact with our website, we will automatically collect technical data about equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies. Please see our cookie policy on this website for further details and how to change your cookie preferences.
Publicly available sources.

Suppliers and service providers.

How long we keep information

We will retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of complying with any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint of if we reasonably believe there is a prospect of litigation in respect of our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

Who we share information with

Data processors

Microsoft Corporation

This data processor does the following activities for us: They provide our productivity software suite.

Typeform, S.L.

This data processor does the following activities for us: They provide our application platform.

Hubspot, Inc.

This data processor does the following activities for us: They provide our CRM platform.

Asana, Inc.

This data processor does the following activities for us: They provide our project and task management platform.

Zapier, Inc.

This data processor does the following activities for us: They provide project and task automation services.

Expecto Manhattan Ltd t/a Pay As You Go COO™

This data processor does the following activities for us: They provide freelance/fractional COO services.

Tactiq HQ Pty Ltd ABN 17 643855547

This data processor does the following activities for us: They provide meeting transcription services.

Others we may share personal data with

Professional or legal advisors

Regulatory authorities

Organisations we’re legally obliged to share personal data with

Publicly on our website, social media or other marketing and information media

Suppliers and service providers

Professional consultants

Third parties:
- Organisations that our programme participants are connected to (e.g. universities, incubators, accelerators and venture builders).
- Our (i) member and partner law firms and intellectual property firms and (ii) programme experts and other third parties who provide legal, IP and/or other services to programme participants.
- Third parties to whom we may choose to sell, transfer or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

Sharing information outside the UK

Where necessary, we may transfer personal data outside of the UK. When doing so, we comply with the UK GDPR, making sure appropriate safeguards are in place.

For further information or to obtain a copy of the appropriate safeguard for any of the transfers below, please contact us using the contact information provided above.

Names of organisations: Microsoft Corporation; Typeform, S.L.; HubSpot, Inc.; Asana, Inc.; Zapier, Inc.

Category of recipient: IT services

Countries the personal data is sent to: United States of America

How the transfer complies with UK data protection law: The countries or sectors have a UK data bridge (also known as Adequacy Regulations)

Organisation name: Typeform, S.L.

Category of recipient: IT services

Countries the personal data is sent to: Spain and United States of America

How the transfer complies with UK data protection law: The countries or sectors have a UK data bridge (also known as Adequacy Regulations)

Where necessary, our data processors may share personal data outside of the UK. When doing so, they comply with the UK GDPR, making sure appropriate safeguards are in place.

For further information or to obtain a copy of the appropriate safeguard for any of the transfers below, please contact us using the contact information provided above.

Names of organisations: Amazon Web Services Inc.; Cloudflare Inc.; Google Inc.; Microsoft Corporation

Category of recipient: IT services

Country the personal data is sent to: United States of America

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

We use strictly necessary cookies. These are cookies that are required for the operation of our website. These essential cookies are always enabled because our website won’t work properly without them. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services. You can switch off these cookies in your browser settings but you may then not be able to access all or parts of our website.

You can find more information about the individual cookies we use and the purposes and duration for which we use them below:

XSRF-TOKEN Cookie for fraud detection of calls (session)

Hs Security Cookie for Hive (legacy) (session)

svSession Session cookie for identification (6 months)

SSR-caching SSR-caching (24 hours)

TS* Cookies for attack detection (session)

bSession Used for system effectiveness measurement (24 hours)

fedops.logger.sessionId Tracking session errors and issues (resilience) (12 months)

_wixAB3|* Cookie for site experiments (6 months)

server-session-bind Cookie for API protection (session)

client-session-bind Cookie for API protection (session)

You can choose which analytical, functionality and targeting cookies we can set by clicking on the button(s):

Strictly necessary cookies ALWAYS ACTIVE

Analytical or performance cookies OFF

Functionality cookies OFF

Targeting cookies OFF

You can also choose to "Reject All" cookies in the cookie banner.

However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

If you have any questions or concerns about our use of cookies, please contact us using the contact details at the top of this privacy notice.

How we keep your data secure

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO, the UK regulator for data protection issues (e.g. see their www.ico.org.uk website or call their 0303 123 1113 helpline number).

Changes to the privacy policy

We keep our privacy policy under regular review. This version was last updated on 2 February 2025. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us, for example a new address or email address.

Third party links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

Privacy Policy

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